How to... use Parcel Pending

Secure Shipping Lockers by Parcel Pending

No more worrying that a package will be stolen from your porch while you’re away from home- Columbia Plaza has partnered with Parcel Pending and installed secure shipping lockers!

Service days: 24/7

Service location: West end of the first-floor lobby (near the large video wall)
*you must register to use this service

Click here to register and complete the following:

Enter your first and last name and choose unit 1 as the delivery option.

Use the following shipping address when ordering from your favorite online retailers:

Your First Name & Last Name
250 East 5th Street
Unit #1
Cincinnati, OH 45202
Special delivery instructions (if possible): Deliver to lockers

The courier will deliver the package to the lockers and once the package is in the locker, you will receive a delivery notification (via email or text depending on your chosen preference) with a unique code.

Go to the locker kiosk and type in your code.

The corresponding locker door will open and you can retrieve your package! Please close the door after your package is retrieved.

*Remember, in order for your package to be delivered, your first and last name MUST be registered in the Parcel Pending system. If the name on the package is not in the Parcel Pending system, the courier will not be able to deliver the package properly.

Why we love it: Knowing your package is sitting outside, on your doorstep all day is stressful. Take the worry of online shopping away by having your personal items delivered right here at the building. Bonus- you can try things on during your lunch break and ship returns from the mail room directly across from the parking garage elevators!